Emotional Labour: Who Looks After the DEIB Leaders?
Written by Hannah Wilson
Founder and Director of the Belonging Effect (formerly Diverse Educators).
DEIB (Diversity, Equity, Inclusion, and Belonging) leaders are often positioned as the moral and emotional anchors of their organisations. They are asked to hold space for harm, advocate for systemic change, educate others, and respond to crises – frequently while navigating their own lived experiences of marginalisation.
Yet a critical question is often overlooked: who looks after them?
As organisations expand their DEIB commitments, many are failing to invest in the sustainability of the people doing this work. The result is a growing pattern of compassion fatigue, burnout, and attrition among DEIB leaders – costly not only to individuals, but to organisations themselves.
The Unique Load DEIB Leaders Carry
DEIB leadership is not just strategic or operational work – it is deeply relational and emotional. DEIB leaders are often:
- Exposed to repeated accounts of trauma and discrimination
- Expected to respond calmly to resistance, denial, or hostility
- Asked to educate while also advocating
- Share their lived-experience honestly, vulnerably and generously
- Positioned as both insiders and outsiders within organisations
- Hold responsibility without proportional authority or resourcing
This cumulative load is rarely acknowledged in job descriptions, performance metrics, or wellbeing strategies.
Compassion Fatigue Is Not a Personal Failing
Compassion fatigue occurs when sustained exposure to others’ distress depletes emotional and psychological resources. For DEIB leaders, this can show up as:
- Emotional exhaustion or numbness
- Reduced empathy or motivation
- Cynicism about organisational change
- Withdrawal from relationships or work
Importantly, compassion fatigue is not a lack of resilience or commitment. It is a predictable response to prolonged emotional labour without adequate support.
Burnout and the DEIB Attrition Problem
When compassion fatigue is left unaddressed, it often leads to burnout – characterised by exhaustion, detachment, and a sense of ineffectiveness. Many DEIB leaders respond by leaving their roles, shifting careers, or exiting organisations altogether.
This attrition creates a revolving door effect on the DEIB strategy:
- Knowledge and trust are lost
- Strategies stall or reset
- Work is redistributed to other leaders to carry even more load
Organisations then misdiagnose the issue as a “pipeline problem” rather than a care and support problem.
Coaching, Mentoring, and Supervision as Sources of Support
Supporting DEIB leaders requires intentional structures, not just wellness slogans.
Coaching: Provides a confidential space focused on leadership development, boundaries, decision-making, and navigating organisational complexity. Coaches can help DEIB leaders reconnect with agency and clarity.
Mentoring: Offers relational support and wisdom-sharing, particularly valuable when mentors have lived experience or have navigated similar organisational terrain. Mentoring reduces isolation and normalises challenges.
Supervision: Creates structured reflective space to process emotional impact, ethical dilemmas, and role strain. For DEIB leaders, supervision can be critical in preventing compassion fatigue and burnout.
These supports are not interchangeable – and ideally, DEIB leaders should have access to more than one.
What Organisations Need to Do Differently
If organisations are serious about DEIB, they must be equally serious about caring for the people leading it. This includes:
- Funding coaching, mentoring, and supervision as core role supports
- Normalising emotional labour as part of DEIB work
- Building realistic expectations and boundaries into roles
- Sharing responsibility for DEIB across leadership – not isolating it
- Measuring sustainability, not just activity
Care is not a “nice to have.” It is a strategic necessity.
Looking After the People Who Hold the Work
DEIB leaders are often asked to model empathy, courage, and humanity in systems that do not always return those qualities. If we want DEIB work to endure – rather than burn people out – we must shift from extraction to care, containment, and collective responsibility.
Looking after DEIB leaders is not separate from DEIB work. It is DEIB work.
Holding Space Without Burning Out: Understanding Compassion Fatigue and How We Safeguard Ourselves
Written by Hannah Wilson
Founder and Director of the Belonging Effect (formerly Diverse Educators).
In caring professions – and in deeply relational roles – holding space for others is sacred work. Whether you are a therapist, coach, nurse, social worker, teacher, spiritual leader, or simply the person everyone turns to in crisis, you are entrusted with stories that carry pain, trauma, grief, and vulnerability. But holding space comes at a cost if we do not tend to ourselves. Compassion fatigue is not a failure of resilience. It is often the natural consequence of caring deeply in the presence of trauma. And safeguarding ourselves is not selfish – it is ethical.
What Is Compassion Fatigue?
Compassion fatigue is the emotional and physical exhaustion that can develop when we are repeatedly exposed to others’ suffering. It is sometimes described as the “cost of caring.” Unlike burnout, which develops from chronic workplace stress and systemic pressures, compassion fatigue is closely tied to exposure to trauma – directly or indirectly. Over time, witnessing others’ pain can begin to shift our nervous system, our worldview, and even our sense of safety.
You may notice:
- Emotional numbness or irritability
- Difficulty concentrating
- A reduced sense of empathy
- Sleep disturbances
- Feeling overwhelmed or depleted
- Intrusive thoughts about clients or stories you have heard
For those working with trauma survivors, there is also the risk of vicarious trauma – a cumulative shift in our internal world as we absorb repeated accounts of trauma. This does not mean we are weak. It means we are human.
Trauma Exposure Changes the Nervous System
When we hold space for trauma, our nervous system is activated. Even if the trauma did not happen to us, our body often responds as if it were present. We may feel tightness in the chest, shallow breathing, or a subtle hypervigilance. Without intentional processing, these responses accumulate. Over time, the body may stay in a low-level stress response.
If we are not aware of this, we may:
- Over-identify with others’ pain
- Carry stories home with us
- Lose perspective
- Begin to feel helpless or hopeless
The more attuned we are, the more we are affected. This is why safeguarding ourselves must be woven into our professional practice – not treated as an afterthought.
Safeguard 1: Supervision Is Not Optional
Clinical supervision, reflective practice, or professional consultation is one of the most protective factors against compassion fatigue.
Supervision provides:
- A space to process emotional responses
- Containment for complex trauma material
- Ethical guidance and accountability
- Perspective when we feel stuck
- A reminder that we are not alone
Without supervision, helpers can become isolated in their internal processing. Isolation amplifies stress. Supervision is not a sign that we cannot cope. It is a commitment to sustainability and ethical care.
Safeguard 2: Structured Decompression
We cannot repeatedly hold intense emotional material and then immediately switch into “normal life” without impact. Decompression is the intentional act of transitioning your nervous system from holding space to rest and regulation.
This might include:
- A short walk after sessions
- Breathwork or grounding exercises
- Journaling to externalize what you are carrying
- Washing your hands as a symbolic reset
- Listening to music during the commute home
- Physical movement to release stored tension
Decompression rituals matter because they signal to the body: the work is done for now. Without this signal, the body continues to hold.
Safeguard 3: Trauma-Informed Self-Awareness
When we support others through trauma, our own unresolved experiences can be activated. This is not a flaw – it is part of being relational beings. But awareness is essential.
Ask yourself:
- What stories trigger me most strongly?
- Where do I feel this work in my body?
- Am I rescuing, over-functioning, or overextending?
- What feels harder lately?
Personal therapy, peer support, and reflective practice are powerful forms of safeguarding. We cannot ethically hold others’ trauma if we refuse to tend to our own.
Safeguard 4: Boundaries as Compassion
Boundaries are often misunderstood as distancing. In reality, they are what allow us to remain compassionate.
Healthy boundaries include:
- Clear session limits
- Defined availability
- Emotional differentiation (“This is not mine to carry”)
- Saying no when capacity is exceeded
Boundaries protect empathy from erosion. When we overextend, resentment follows. When resentment builds, compassion shrinks. Boundaries preserve our ability to care.
Safeguard 5: Rest Is Clinical
Rest is not indulgent. It is restorative. Sleep, play, connection, creativity, nature, laughter – these are not luxuries. They are protective factors against trauma exposure.
When we normalise exhaustion as “part of the job,” we risk normalising harm to ourselves. The quality of care we offer is directly linked to the state of our nervous system.
Sustainable Compassion
Holding space is courageous work. It requires presence, empathy, and the willingness to sit in discomfort without turning away. But sustainable compassion requires something equally important: self-protection.
We safeguard ourselves from compassion fatigue through five commitments:
- Supervision
- Decompression rituals
- Trauma-informed self-awareness
- Boundaries
- Rest
When we protect our nervous systems, we protect our ability to continue showing up. Compassion fatigue does not mean you are incapable. It means you care. And caring, when supported, can remain a powerful and sustainable force.
Benedict’s Law and the implications for schools
Written by Tracey Dunn
Tracey Dunn is the Education and AllergyWise® Manager for Anaphylaxis UK. Tracey joined the team following her retirement from Headship having taught and led schools for 30 years. Tracey works with a number of different organisations to ensure the safety of students with allergies. These include the Department of Education and co-chairing the education group of the National Allergy Strategy.
Thankfully, fatal anaphylaxis is rare, but, when it does occur, the consequences are devastating. Helen and Peter Blythe have been tirelessly campaigning for change following the tragic death of their five-year-old son Benedict, who died at school in December 2021 after experiencing anaphylaxis. Their efforts have highlighted critical gaps in how schools protect children with allergies.
Although statutory guidance titled Supporting Pupils with Medical Conditions in School exists, it has not been updated since 2017. During the inquest into Benedict’s death, the Department for Education (DfE) acknowledged these shortcomings and announced it would undertake a review and update of the guidance. Research conducted by the Benedict Blythe Foundation into schools’ ability to respond to allergic emergencies found significant cause for concern. Despite schools being permitted to hold spare adrenaline auto-injectors (AAIs) since 2017, only a small proportion had done so. Combined with inconsistent training and a lack of clear allergy policies, this left children with allergies vulnerable and potentially at risk. These findings are echoed by enquiries to Anaphylaxis UK support helpline, where parents frequently seek clarification about schools’ responsibilities to ensure their children are safe, supported, and included.
In response, the Benedict Blythe Foundation has been campaigning for the introduction of “Benedict’s Law” to ensure that pupils with allergies attend schools that are properly equipped to safeguard them. Benedict’s Law has three mandatory components: training for all school staff, a comprehensive allergy policy, and the availability of spare adrenaline auto-injectors in every school.
In February 2026, significant progress was made. In the same week that leading allergy organisations—including Anaphylaxis UK, Allergy UK, the British Society for Allergy and Clinical Immunology (BSACI), the Benedict Blythe Foundation, and National Allergy Strategy leads—met with Olivia Bailey, Minister for Early Education, to contribute to the review of the statutory guidance, an amendment to the Children’s Wellbeing and Schools Bill was passed by the House of Lords. This amendment confirmed that Benedict’s Law will be implemented in schools from September 2026 as part of the updated guidance.
This represents a historic step forward for children and young people with allergies. It will ensure they can learn in environments that are inclusive and safe, and that staff are properly trained to recognise and respond to allergic reactions and anaphylaxis without delay. Schools will be required to have the necessary medication on site, and staff will be empowered to act confidently and decisively in an emergency.
The updated guidance will be published for consultation by the DfE shortly. The National Allergy Strategy, the Benedict Blythe Foundation, and patient charities including Anaphylaxis UK will work closely with the DfE to provide schools with model policies and practical templates to support compliance with the new statutory requirements.
Schools are welcome to take action now to get ahead of the September 2026 requirements. By undertaking a whole-school allergy risk assessment, arranging staff training and subscribing to the education newsletter, schools can ensure they are fully prepared and compliant before the deadline. Early action will help to protect vulnerable pupils, demonstrate proactivity and give staff confidence in managing allergic emergencies.
Anaphylaxis UK has provided free or low-cost allergy and anaphylaxis training for over a decade, offering both e-learning and face-to-face options alongside a comprehensive suite of resources. Training is continually updated to reflect the latest clinical guidance, including the recent introduction of nasal adrenaline.
Please contact us at Anaphylaxis UK: allergywise@anaphylaxis.org.uk.
Cultivating Belonging in Schools
Written by Hannah Wilson
Founder and Director of the Belonging Effect (formerly Diverse Educators).
It has been a busy month/ start to the year but in the middle of juggling multiple commitments and activities, this week I received a delivery of 200 copies of my new book – A Little Guide for Teachers: Cultivating Belonging in Schools (SAGE 2026).
After all of the time and energy it took to write it, it is quite a small book, but I hope it will be a helpful addition to the conversation and give educators practical ideas of things to do for themselves, for their peers and for their learners. It is great that this contribution to the series sits alongside work by Bennie Kara, Amjad Ali, Yamina Bibi and Emma Kell.
This is how I have structured the book:
- Introduction: Why should we care about DEIB?
- 1 Belonging in Society: How do we develop it?
- 2 Belonging in Schools: How do we change it?
- 3 Belonging in the Staffroom: How do we disrupt it?
- 4 Belonging in the Classroom: How do we foster it?
- 5 Call to Action: What do we do next?
In the opening I state:
“Belonging is the feeling that is created as a result of the work we do on DEI. I thus present it as an equation:
Diversity + Equity + Inclusion = Belonging
Why does this book use the word ‘cultivating’? I used to talk about building, creating and growing belonging, but for me ‘cultivating’ captures that there is ongoing work needed and that there are different variables that we need to pay attention to. DEIB is not a ‘one and done’ approach, belonging takes time and ongoing work in the form of commitment/investment.
So, let’s start peeling back the different layers of things to consider when it comes to belonging. And I apologise in advance if you are left with more questions than answers by the end of the book, but that is the nature of the work. It is not a clean nor a linear journey, we will never be done, we will never know it all”.
Our Work on Belonging:
I wrote a blog last term about why I rebranded my business from Diverse Educators to the Belonging Effect. You can read it here. In short:
- “Belonging is the bridge between diversity, equity and inclusion – it is the emotional outcome of equity in action. It is the moment when people stop trying to fit in and start being fully themselves.
- We chose The Belonging Effect because belonging is not just a concept; it is a ripple. When one person feels they belong, it impacts their team, their classroom, their community. It is an effect that multiplies”.
I also wrote a blog at the end of term about Belonging becoming a buzzword, a band wagon and at times a plaster being put on the problem of DEI to conceal it. It caused a bit of a fallout so it clearly hit a nerve! You can read it here. This was/is my provocation:
“There’s no denying the emotional resonance of belonging. Everyone wants to feel seen, valued, and part of a community. The word signals care and connection – qualities deeply needed in our schools.
Yet belonging, in its current popular use, carries a kind of neutrality that makes it especially attractive to those uncomfortable with conversations about race, power, and privilege. It sounds universal and non-political. It doesn’t demand that we ask who has been excluded, whose histories have been erased, or whose comfort is prioritized”.
So if this theme is of interest and you would like to find out more please see below my signposting to events, training, toolkits, books and blogs you can engage with. And if you do get your hands on a copy of the book, I would love to know what you think!
Our Book Launches:
- In-person: 31/1/26 in person in Bath, 1.30-3.30pm. You can book to join us here.
- Virtual: 9/2/26 virtual, zoom or Streamyard dependent on numbers, 4-6pm. You can book to join us here.
I am delighted to be joined by friends from the region (Domini, Edel, Tanisha and Will), academics from Bath University (Alison and Ceri) and members of my team (Amy, Bennie, Jo and Yamina) for both of these conversations as it is important to unpack belonging through multiple lenses to appreciate how it is impacted by different lived experiences.
Our Belonging Training:
I have designed a session that can be delivered as a keynote or as a workshop which really provokes reflections and discussions on what belonging means to different people. Find out more here. We have sessions on Belonging in the Classroom and Belonging in the Curriculum designed and delivered by the BE team.
Our Belonging Toolkit:
Our BE Associate Zahara Chowdhury collated a toolkit on Belonging which I have been updating as I spot new resources and research. Find out more here.
Our Bookshelf:
Check out Zahara’s book on Belonging in the Classroom and the other DEIB titles our team have published which explore belonging for different identity groups and in different spaces: https://www.thebelongingeffect.co.uk/our-books/
Our Reflections on Belonging:
Check out these 10 blogs on Belonging from members of the BE network:
- Andrew Morrish: https://www.thebelongingeffect.co.uk/belonging-on-purpose/
- Chloe Watterston: https://www.thebelongingeffect.co.uk/belonging-empathy-and-a-curriculum-that-sees-every-child/
- Erin Skelton: https://www.thebelongingeffect.co.uk/belonging/
- Hannah Wilson: https://www.thebelongingeffect.co.uk/when-belonging-replaces-equity-the-silence-of-white-male-educators/
- Jennifer Johnson: https://www.thebelongingeffect.co.uk/getting-to-the-heart-of-inclusion-and-belonging/
- John Doyle: https://www.thebelongingeffect.co.uk/unsettling-deficit-narratives-race-identity-and-belonging-in-english-schools/
- Sarah Pengelly: https://www.thebelongingeffect.co.uk/building-belonging-in-primary-schools-with-human-values/
- Tricia Taylor: https://www.thebelongingeffect.co.uk/seen-valued-and-able-designing-classrooms-for-social-and-academic-belonging/
- Yasmina Kone: https://www.thebelongingeffect.co.uk/celebrating-esea-heritage-month-building-belonging-for-every-student-and-why-it-matters-right-now/
- Zahara Chowdhury: https://www.thebelongingeffect.co.uk/belonging-in-the-classroom-responding-to-a-divided-world/
I can teach a diverse curriculum!
Written by Yvonne Eba
Yvonne Eba is a current head of English in a Catholic school and PhD student who is studying Education. She is currently writing a thesis based around race, racism, masculinity within the student experiences of British Nigerian men. Within her role as head of department she has transformed the curriculum by intentionally adding more diverse texts and poems. She is focused on building a rich, ambitious and holistic curriculum in a school which is predominantly black. She has dedicated the last decade developing young people through workshops, fellowships, tuition and mentoring.
At the tender age of 15 I was uniquely passionate about being able to teach kids life transforming lessons within the confinements of a classroom or lecture hall. I found it odd that kids weren’t being taught the purpose behind their subject or life long learning skills attached. i.e Why are kids not taught in Maths the art of saving, investment and tithing or taught in English how to write and compose an effective CV. This passion consistently grew and when I started my company at 21 ( shout out to Life Creations) we created sessions and packages which did exactly that – taught kids things they could use outside the classroom.
But this wasn’t enough.
As I became a Head of English I finally saw this dream come to life again but I had no idea how much work, brain power, focus and buy-in from a team it would take to actually manifest it. I have been watching and reading numerous articles by Dena Eden ( Director of Secondary English curriculum) who states the importance of consistency in curriculum starts with ” texts studied, sequencing of units and lessons and the pace of lessons”
So flash back with me and picture this – I was in a new school, new role and I had heaps of ambition and zeal to:
” transform the lives of young people through the power of challenging , ambitious texts and units which were personal to them“.
I was passionate about:
” ensuring ideas around marginalising black people or the discussions around who can say the N word or not when reading out an extract were no longer normalised or championed through texts like Of Mice and Men. Which were branded outdated yet needed?”
and I wanted students
“to see and read authors and poets from diverse backgrounds within the context of: race, gender and class”
whilst
“still getting them GCSE ready and abiding by the demands of the national curriculum”.
It’s been a journey, tussle and challenging but with some giants and shakers on the team and the never-ending grace of God we have made some shifts and changes. The last HOD I spoke to reassured me that her curriculum changes and the seamless nature of its delivery took five years inclusive of assessments and consistency.
It’s important on this journey that you pace yourself and get feedback from your team and students on how they feel it is going.
Here’s five things I have learnt so far :
- Make the curriculum ambitious: it is absolutely imperative regardless of the demographics of students you have that the texts you choose challenge and enrich them. This can be intentionally captured through the tier of language used and the content within the chosen text/ unit and the big ideas and questions which are evoked.
- Make it accessible for your team : getting a buy in isn’t always the easiest thing and resistance is inevitable at first. But don’t take it personal; as human beings we are creatures of habit and it’s a natural reaction for people to feel underprepared or scared of change. However ensuring the lessons provided along with the new units, week by week plans and DO NOWs are of a high quality will often make the process swifter for your team. It is important that there is unification of moral purpose as we teach according to our experience, beliefs and morals which could often add to the complexity of running a team. So providing strategic resources would help each teacher feel confident to approach and teach the new text. This is your time as a HOD to overcommunicate, overcommunicate and overcommunicate again. Also be transparent with your team that this is NEW to you too!
- Make purposeful assessments : it is important that when building your curriculum you are intentional about what you are testing the students on during your lessons and at the end of the unit. It is imperative that students are being tested on the skills and knowledge you have taught them throughout the set time. i.e If you have been teaching them Frankenstein (play version) and analysing the purpose of language in key extracts the end of unit test will not be an imaginative writing piece from the scientist if these skills haven’t been taught. I always think about what we are assessing the students and how this is preparing them for their greatest assessments in y11 which are their GCSEs. From year 7 we look at language analysis which will help them in the Language Papers and analysis of extracts whilst providing them questions in an exam style layout which helps them for literature
- Make it personal : don’t just follow trends ensure your curriculum represents the cohort of your kids you are teaching. Ask yourself genuine questions : can they relate to these characters? Is this personal to them? Will they feel represented? Will they be inspired? What type of learners would you like them to leave as?
- Make it literacy and oracy inclusive : ensure you provide space for students to discuss their thoughts and demonstrate their understanding of the new topic at hand. It is good to address misconceptions consistently during DO NOW tasks, live marking and through plenaries however it is even better when the kids can articulate their understanding or lack of it themselves
I still have a long way to go but my word for the year to my team was this will become “seamless” in fact the word for the year is “seamless” ( by fire and force!).
I have taken out a lot of texts, bought new texts, returned some texts, changed some units and its content, revised, redrafted, dipped into the budget, took advice, listened a lot, spoke a lot, asked a lot, vented a lot and finally realised this isn’t about what I want to teach them its about what is best FOR their academic development.
So I am in an honourable position to be able to be part of history – I am currently speaking with other HODs on ways they can get the best English curriculum for their kids.
Do connect with me to see our latest curriculum map and to discuss ways to help shape English together!
What Makes People Stay Working in a School?
Written by Hannah Wilson
Founder and Director of the Belonging Effect (formerly Diverse Educators).
Schools are more than buildings where learning happens. They are communities shaped by the people who work within them. While recruitment is vital, the real measure of a successful school is not just who it attracts – but who it keeps. People stay in schools where they feel valued, supported, developed, and able to belong as their whole selves.
Creating this kind of environment requires intentional action across recruitment, development, and retention, underpinned by a commitment to diversity, inclusion, equity, and a genuine culture of belonging.
Recruitment: Attracting People Who Can Thrive
Recruitment is often the first experience someone has of a school’s culture. It sends a powerful message about who is welcome and who belongs.
Inclusive recruitment starts with equitable processes. Job descriptions that focus on essential skills rather than narrow experiences, transparent pay structures, and flexible working options all help to widen the pool of applicants. When schools actively challenge bias in recruitment – through diverse interview panels, structured questioning, and clear criteria – they create fairer opportunities and stronger teams.
Representation also matters. A diverse workforce brings broader perspectives, lived experiences, and role models for pupils. Schools that value diversity are clear about it in their recruitment messaging, policies, and practice – not as a tick-box exercise, but as a strength that enriches learning and working life for everyone.
Crucially, recruitment should be about values alignment, not conforming to fit in. People are more likely to stay when they are hired for who they are and what they bring, not for how closely they match a preconceived mould.
Development: Investing in People, Not Just Roles
People stay in schools where they can grow. Professional development is not simply about compliance or career progression – it is about feeling invested in and trusted.
High-quality development opportunities should be accessible and equitable. This means ensuring that part-time staff, support staff, early career colleagues, and those from underrepresented groups all have access to meaningful training, mentoring, and leadership pathways. When development is uneven, so too is retention.
An inclusive approach to development recognises that people learn and progress differently. Coaching, peer collaboration, reflective practice, and flexible CPD pathways allow individuals to build confidence and capability in ways that suit their needs and aspirations.
Development also includes emotional and professional support. Schools are demanding environments, and staff wellbeing matters. Leaders who prioritise workload management, psychological safety, and open communication create spaces where people feel able to ask questions, make mistakes, and learn – key ingredients for long-term commitment.
Retention: Creating Reasons to Stay
Retention is not achieved through loyalty alone; it is earned through daily experiences.
People stay in schools where they feel respected and heard. Inclusive workplaces actively seek staff voice, involve colleagues in decision-making, and respond thoughtfully to feedback. When people believe their perspectives matter, they are more likely to remain engaged and committed.
Equitable processes play a critical role in retention. Fair appraisal systems, transparent progression routes, and consistent approaches to performance management build trust. When staff see fairness in how decisions are made – about opportunities, recognition, or challenge – they are more likely to feel secure and valued.
Belonging is perhaps the most powerful factor of all. A culture of belonging goes beyond diversity policies; it is felt in everyday interactions. It shows up in how meetings are run, how differences are respected, how conflict is handled, and how success is celebrated. Belonging means people do not feel they have to hide parts of themselves to succeed.
Leadership and Culture: The Thread That Connects It All
Leadership is the golden thread running through recruitment, development, and retention. Inclusive leadership is intentional, reflective, and values-driven. It recognises power, challenges inequity, and models behaviours that others can trust.
Leaders set the tone for whether a school is a place people endure or a place they choose to stay. When leaders demonstrate empathy, fairness, and accountability, they help create a culture where people feel safe, motivated, and proud to work.
Importantly, inclusion and belonging are not static goals. They require ongoing learning, honest conversations, and a willingness to adapt. Schools that embrace this journey openly send a clear message: everyone matters here.
A School People Want to Stay In
People stay working in schools where they feel connected to purpose, supported in practice, and recognised as individuals. When recruitment is inclusive, development is equitable, and retention is driven by belonging, schools become places where staff can flourish – professionally and personally.
In building diverse teams, inclusive workplaces, and fair systems, schools do more than retain staff. They create communities that reflect the values they aim to instil in their pupils: respect, opportunity, and belonging for all.
Creating Psychological Safety in Schools: Building Trust for Pupils, Staff, and Parents
Written by Hannah Wilson
Founder and Director of the Belonging Effect (formerly Diverse Educators).
In a world that is constantly changing, schools are being asked to do more than ever before. They are not just places of learning, but communities where young people grow, adults work, and families connect. Yet one essential ingredient often gets overlooked: psychological safety – the sense that it is safe to speak up, make mistakes, ask questions, and be yourself without fear of ridicule or punishment.
Coined by Harvard researcher Amy Edmondson, the term “psychological safety” refers to an environment where people feel respected, included, and confident that their voices matter. While the concept emerged from studies of workplace teams, its relevance to education is profound. Schools that nurture psychological safety for pupils, staff, and parents create the conditions for deeper learning, stronger relationships, and healthier wellbeing across the community.
Psychological Safety for Pupils: A Foundation for Learning
For pupils, learning inherently involves risk – the risk of being wrong, of not understanding, of standing out. When students feel unsafe to fail or to speak up, they disengage, hide their struggles, or act out. When they feel safe, they take intellectual risks, collaborate, and grow.
How schools can build it:
- Normalise mistakes as part of learning: Teachers who model vulnerability (“I don’t know the answer – let’s find out together”) show that uncertainty is not weakness, but curiosity in action.
- Encourage voice and choice: Giving pupils real opportunities to influence classroom norms, projects, or school decisions signals respect for their perspective.
- Respond to behaviour with empathy: Instead of “What’s wrong with you?”, try “What’s happened for you?”. Trauma-informed approaches remind students that they are seen and supported, not judged.
- Celebrate diverse identities and stories: Representation in curriculum, displays, and classroom discussions communicates that every background and identity belongs.
When pupils feel safe, they do not just learn better – they thrive. They are more resilient, more engaged, and more able to take the healthy risks that learning demands.
Psychological Safety for Staff: The Heart of a Healthy School Culture
Teachers and school staff are the emotional climate-makers of a school. Yet education can be high-pressure, high-stakes, and emotionally demanding. When staff feel psychologically unsafe – afraid to admit mistakes, speak up about workload, or try new approaches – creativity and wellbeing suffer.
Building safety for staff means:
- Leadership that listens: School leaders set the tone by asking for honest feedback and responding constructively. Phrases like “What do you need?” or “What would make this better for you?” open doors.
- Permission to be human: Staff who can talk openly about stress, uncertainty, or failure model the same authenticity we want for students.
- Collaborative problem-solving: Rather than top-down directives, invite co-creation. Involve staff in shaping policies, curriculum, and wellbeing initiatives.
- Psychological safety in meetings: Encourage questions and divergent views without fear of reprisal. Recognise contributions and credit effort, not just outcomes.
A psychologically safe staff culture fuels innovation, trust, and retention. As one teacher put it: “When I know I am trusted, that I can speak honestly and still be respected, I do my best work.”
Psychological Safety for Parents and Carers: Strengthening the School-Home Partnership
Parents and carers are essential partners in children’s education. But they too need to feel that they can approach the school without fear of judgment or dismissal. When parents feel psychologically unsafe – worried they will be labelled as “difficult” or “uninvolved” – communication breaks down, and pupils lose out.
Ways to build parental safety:
- Welcome curiosity, not compliance: Encourage questions and conversations rather than expecting silent agreement.
- Make communication two-way: Use surveys, listening sessions, or informal coffee mornings where parents can speak freely.
- Acknowledge emotions: School issues can trigger strong feelings – about fairness, inclusion, or a child’s needs. A calm, empathic response goes a long way: “I can see this matters to you; let’s explore it together.”
- Be transparent: Clear explanations of decisions, policies, and next steps reduce uncertainty and build trust.
When parents feel valued as partners rather than judged as outsiders, collaboration deepens – and the child benefits most.
Practical Strategies for a Whole-School Approach
Creating psychological safety isn’t a one-off initiative – it is a cultural commitment. Here are some practical steps schools can take to embed it across the community:
- Set shared values and norms: Make “respect”, “listening”, and “learning from mistakes” explicit cultural pillars.
- Model it from the top: Leaders who admit their own learning moments signal that vulnerability is safe.
- Train for empathy and communication: Provide staff development on trauma-informed practice, restorative conversations, and active listening.
- Measure what matters: Use anonymous surveys or student voice groups to gauge how safe people feel – and act on the findings.
- Create visible reminders: Displays or messages around the school that celebrate kindness, courage, and belonging reinforce the norm.
The Payoff: Belonging, Growth, and Flourishing
When psychological safety is strong, schools transform. Pupils engage more deeply. Staff collaborate more freely. Parents and carers trust more fully. Challenges still arise – but they are faced with honesty and compassion, not fear or blame.
At its heart, psychological safety is about human connection. It is about creating the kind of school where everyone – whether they are five or fifty – feels that they matter, that their voice counts, and that they can grow without fear.
As one headteacher put it:
“We can’t expect children to take learning risks if the adults around them aren’t allowed to take emotional ones.”
So let’s build schools, colleges and trusts where everyone can speak up, be heard, and belong. Creating psychological safety is not a luxury – it is the foundation of a thriving school. When we get it right – for pupils, staff, and parents/ carers – trust, wellbeing and learning all manifest and become embedded in the culture.
When 'Belonging' Replaces 'Equity': The Silence of White Male Educators
Written by Hannah Wilson
Founder and Director of the Belonging Effect (formerly Diverse Educators).
Across schools, colleges and trusts, a quiet linguistic shift has taken root. Many white male educators – often in leadership roles, often well-meaning – are talking less about diversity, equity, and inclusion (DEI) and more about belonging. At first, it sounds like progress. Who could possibly argue with belonging? It’s warm, inclusive, even healing.
But beneath that linguistic comfort lies something more complicated. When white male educators embrace “belonging” while sidestepping conversations about diversity, equity and inclusion, they risk participating in a subtle but powerful form of avoidance – one that centres comfort over accountability, and cohesion over justice.
The Appeal of ‘Belonging’
There’s no denying the emotional resonance of belonging. Everyone wants to feel seen, valued, and part of a community. The word signals care and connection – qualities deeply needed in our schools.
Yet belonging, in its current popular use, carries a kind of neutrality that makes it especially attractive to those uncomfortable with conversations about race, power, and privilege. It sounds universal and non-political. It doesn’t demand that we ask who has been excluded, whose histories have been erased, or whose comfort is prioritized.
For many white male educators, “belonging” feels like safer ground. It lets them express empathy without stepping into the uneasy territory of systemic inequity. It invites community-building without requiring structural change.
But that safety is precisely the problem.
What Gets Lost When We Skip DEI
Belonging, when untethered from the work of diversity, equity, and inclusion, risks becoming a hollow promise. It shifts the focus from systems to feelings – from justice to comfort.
- Diversity asks: Who is here? Who is missing?
- Equity asks: Who has access to opportunity and resources? Who are the gatekeepers?
- Inclusion asks: Whose voices shape our culture and decisions? Who is being silenced?
- Belonging, in its best form, should ask: How do we ensure everyone feels valued within equitable systems?
But too often, belonging is invoked instead of those questions, not because of them. It becomes a way to soothe rather than to solve – a way to look caring without confronting the root causes of exclusion.
In that sense, “belonging” can function as the linguistic comfort food of educational leadership: it fills us up emotionally but leaves the deeper hunger for justice untouched. In other words, it is a plaster on a problem, the problem just becomes hidden.
The Silence of Power
Language choices are never neutral, especially when made by those in positions of authority. White male educators still hold disproportionate power in most educational spaces – whether as principals, governors, professors, or thought leaders. Their voices shape what counts as acceptable discourse.
When those voices go quiet around diversity, equity, and inclusion, the silence speaks volumes. It signals to colleagues and students that DEI is passé, divisive, or optional. It allows institutions to drift away from equity work under the comforting banner of belonging.
And when belonging becomes the new vocabulary of leadership, it risks recentring white male experience – transforming a call for justice into a call for harmony, where discomfort is avoided rather than embraced as part of growth.
This silence doesn’t just maintain the status quo; it legitimises it. It says, “We care, but not enough to change.”
The Cost of Comfort
The consequences of this linguistic shift are real.
- DEI initiatives lose funding or visibility because “we’re focusing on belonging now.”
- Educators of colour are asked to “bring everyone together” instead of naming inequity.
- Students from marginalised backgrounds hear that they “belong,” but still experience microaggressions, biased pedagogy, and uneven discipline.
The rhetoric of belonging, when detached from diversity and equity, offers inclusion without transformation. It becomes a story we tell ourselves about progress, even as the systems of inequity remain intact.
True belonging is not created through slogans, surveys, or drop down days. It grows when power is redistributed, voices long ignored are amplified, and systems are redesigned to ensure fairness. Without that foundation, belonging is little more than an emotional gloss over structural inequity (or some pretty icing on some stale cake).
A Call Back to Courage
None of this is to say that belonging doesn’t matter. It matters deeply. But belonging must be built on top of equity, not in place of it.
White male educators, in particular, have a responsibility to stay in the discomfort – to speak not just about togetherness, but about justice. Silence is not neutrality; it is complicity. And shifting the language without shifting the practice is not progress – it’s retreat.
Belonging that is worth having will always be born from honesty, from the willingness to look directly at inequity and to act against it. It requires courage, humility, and a refusal to choose comfort over truth.
A Final Thought
If we are serious about belonging, then we must be serious about diversity, equity, and inclusion. Because real belonging does not come from soft language – it comes from hard work.
Belonging without equity is not inclusion.
It’s avoidance dressed as empathy.
The challenge for white male educators – and indeed, for all of us – is to ensure that our words do not outpace our courage.
Thus, we must become more conscious of who we are when we are doing DEIB work, we must be confident we are tackling problems and not causing further harm, we must be competent in navigating each layer of our workplace culture as belonging is only surfaced when diversity, equity and inclusion are established and embedded in the foundations.
What Are You Actually Fighting For?
Written by Chloe Watterston
Chloe is an educator, athlete, and advocate for inclusive, curiosity-driven learning, dedicated to creating spaces where every young person feels safe, valued, and empowered. Her work across mainstream and SEND education, community projects, and curriculum reform is driven by a passion for amplifying marginalised voices and breaking down barriers to learning.
Closing Reflections on Anti-Racism in Education
For three articles, we have explored the urgency of anti-racism in education: racism as a safeguarding issue, the policy–practice disconnect, and the role of belonging and empathy in curriculum reform. Each piece has shared evidence, strategies, and practical steps for schools and teachers.
But sometimes data isn’t enough. Sometimes policy isn’t enough. Sometimes what we need is language that speaks not only to the head, but to the heart.
This final post in the series is not an essay. It is a poem. A truth-telling. A mirror held up to the contradictions of nationalism and the realities of Britain’s multicultural identity. It is a reminder of why anti-racism in the curriculum matters- not as an ‘add-on’, but as the honest story of who we are.
What are you actually fighting for?
(For the ones who carry the world in their veins – and make this island beat.)
What are you actually fighting for?
I mean-
have you stopped to taste the air you’re breathing?
That air laced with the spices from the corner shop down the road,
the samosa stand next to the bus stop,
the Portuguese bakery with custard tarts that taste like heaven on a tired Tuesday.
You yell about purity with a mouth that still carries
last night’s tikka masala.
And the flags-
Oh, the flags!
You wave them like swords,
St George’s cross stitched bold on cotton,
blood-red lines cutting through white.
But you forgot, didn’t you?
That St George wasn’t from here.
That the saint you scream under
was born somewhere foreign,
his story carried by traders and travellers
long before your postcode was drawn on a map.
Your symbol is a migrant.
Your flag is an immigrant.
But you raise it like a shield
against the very soil it grew from.
And the Union flag-
a stitched-together puzzle of histories,
threads from Scotland, Ireland, England,
woven into a single declaration:
We are many.
We are mixed.
We are made from meeting points,
from ports and ships and stories that came crashing in with the tide.
A union.
A blend.
A patchwork cloak.
You’ve wrapped it tight,
but you’re choking on the irony.
What are you actually fighting for?
Because from here, it looks like fear
dressed up in patriotism,
looks like rage you can’t name,
painted on banners you don’t understand.
Your voice is loud,
but your knowledge is quiet.
History echoes,
and you drown it out with chants
that sound more like hollow drums than truth.
Meanwhile-
your lunch is an onion bhaji,
grease soaking through the paper bag,
and when you stumble home tonight,
you’ll flick through menus like passports:
Chinese, Indian, Thai,
a taste of somewhere else in every bite.
Your belly says yes
to the world you say no to.
It’s easy, isn’t it,
to hate what you don’t know,
but love it on a plate?
To fear what you can’t pronounce,
but crave it for dinner?
Your fork is braver than your heart.
Your stomach more open than your mind.
We see you,
draped in cotton stitched overseas,
trainers made in Vietnam,
phone built from hands in factories
that have never felt British soil,
but hold your future tighter than you do.
You call this pride.
But we call it forgetting.
Forgetting that this island
is a mosaic of footsteps,
a patchwork of prayers,
a hand-me-down jacket
from centuries of travellers.
You wear history
like a blindfold.
What are you actually fighting for?
A myth?
A memory that never belonged to you?
An idea of “pure”
that never existed?
Even the soil beneath you
was shaped by glaciers that wandered here
from somewhere else.
We are a nation
built by boats and borders crossed,
by accents and spices,
by stories sewn into every street sign.
We are not a closed book.
We are an anthology.
And you’re standing in the middle of it
with a marker,
trying to black out pages
that taught you how to read.
So, here’s my truth:
No flag can save you from yourself.
You can clutch it, wave it,
let it snap and crack in the wind
like an angry tongue,
but it will not make you right.
Because that red cross you worship
was carried here by immigrants,
and the jack you wear like armour
is stitched together from difference,
not division.
So we ask you again:
What are you actually fighting for?
Because this island was never yours to guard- it was always ours to share.
And no matter how high you raise that flag,
it cannot erase the taste of curry on your breath,
the Cantonese whispers in your takeaway,
the Portuguese custard on your tongue,
the Turkish barber shaping your hair,
the Nigerian nurse who will hold your hand when you’re old and afraid.
This is Britain.
Not the fantasy you’re screaming for,
but the truth you’re standing on.
A country made rich by every hand that built it.
A song of accents rising through city streets.
An anthem of:
borrowed flavours- jerk chicken and jollof, shawarma, sushi, samosas and sourdough, pho, peri-peri, and pints of chai;
borrowed words- bungalow, ketchup, robot, shampoo, khaki, curry, chocolate, chaos, pyjamas;
borrowed technologies- printing presses, steam engines, satellites, trains that run on rails laid by migrant hands;
borrowed clothing- saris and suits, turbans and trainers, jeans born in Italy, stitched in Bangladesh;
borrowed rhythms- jazz and jungle, bhangra beats and punk guitar, Afrobeats shaking London basements;
borrowed stories – sagas, scriptures, epics, and myths ferried here on waves and winds;
borrowed inventions – recipes, languages stitched together like patchwork quilts, passports of possibility, hand-me-down hope,
and second chances.
Lower your flag.
Take a seat.
Hear the harmony in your own history-
This isn’t a solo,
it is a symphony.
And know this:
the strongest nations are not guarded by gates,
but opened by arms.
—-
The poem above speaks directly to the myths we tell ourselves as a nation. It exposes the irony of waving a flag stitched together from migration, while demanding purity that never existed. It challenges us to look honestly at the mosaic of influences – food, music, language, technology, healthcare, labour – that make Britain what it is.
This isn’t just a political reflection. It’s an educational one. When schools shy away from teaching the truth, when they reduce Black history to a week in October, when they treat diversity as tokenism rather than truth- they do children a profound disservice. They deny them the tools of empathy, the skills of critical thinking, and the pride of belonging.
Anti-racism in the curriculum is not about ‘teaching politics’. It’s about teaching reality. It’s about ensuring that when children open a textbook, they see the world as it is: interconnected, complex, and beautiful in its diversity.
Final Messages
- Curriculum is a mirror, a window, and a door. Children must see themselves reflected, see others clearly, and step into unfamiliar worlds with curiosity rather than fear.
- Representation is accuracy. Britain’s history is not monocultural. It is centuries of migration, invention, and exchange. To hide that truth is to teach falsehood.
- Empathy is not optional. It is a skill, and like literacy or numeracy, it must be taught, practised, and embedded.
- Belonging is safeguarding. A child who feels invisible, erased, or unsafe is not protected. Anti-racism is child protection.
Every chant in the street, every flag raised in anger, every online echo of hate is a reminder: education is where we break these cycles or allow them to continue. If we fail to tell the truth in classrooms, we leave children vulnerable to lies outside them.
This reminder is a call to remember that Britain has never been a closed island. It is, and always has been, a crossroads. A patchwork. A symphony. The curriculum must reflect that, not as a concession, but as the truth.
How Unconscious Bias Affects Student Learning
Written by Eleanor Hecks
Eleanor Hecks is a writer who is passionate about helping businesses create inclusive and diverse spaces. She serves as the Editor in Chief of Designerly Magazine.
Unconscious bias in the education sector occurs when teachers or other adults at a school unknowingly inflict biases on students, hindering their learning. Teachers might not even know they possess these biases, let alone that they are hurting students. It is essential to recognize how implicit bias manifests in the classroom and how to keep it from continuing.
Types of Unconscious Bias
Students of all ages are like sponges, and high school students especially carry the skills they learn in high school into the workforce. If they witness and internalize a teacher with hidden bias, that could affect how they treat their classmates and future co-workers. That is why it is crucial to spot and address unconscious bias as soon as possible.
A common way bias manifests is with issues of race. Sometimes, teachers will call on their white students more or assume that because English is not a student’s first language, that student is a poor writer or less intelligent. These are untrue assumptions based on a student’s skin colour.
Teachers might also be unconsciously biased against students with disabilities. They might assume someone with a physical disability has a mental disability as well or give the student more or less work, deeming them unfit for the regular curriculum. These biases harm the students who are directly impacted and the students witnessing it occur, leading to a continued use of these assumptions or feelings of inadequacy.
Other common implicit biases include sexual orientation, gender identity and socioeconomic standing. Treating students differently based on these attributes harms their education and sense of self-worth.
6 Tips to Support DEI Efforts to Mitigate Bias
Many students have overlapping social identities that create compounded experiences of discrimination and privilege, known as intersectionality. This makes it more important than ever to consciously and unconsciously treat all students equitably and respectfully.
Below are some actionable tips to support DEI efforts and mitigate bias.
1. Have Uncomfortable Conversations
Discussions of race or gender are sensitive topics that often make teachers and students uncomfortable. Still, these conversations are crucial to break down hidden bias. Students might feel more comfortable after having their concerns addressed in an appropriate, educational way.
2. Identify Biases
Teachers often unknowingly reinforce biases on students, so it is essential to identify and address them. If a teacher witnesses a student display bias toward a peer, the teacher should calmly intervene and help the student realize why their words or actions are harmful.
Teachers should also serve as positive examples. At the administration level, leaders should hire educators from diverse backgrounds and offer implicit bias training and tests to help support DEI in the school.
3. Foster Teacher and Student Relationships
Fostering a more profound connection allows teachers to understand their students better and identify ways they have misjudged them based on unconscious bias. Hands-on activities are a way to bond and learn, with 86% of teachers reporting increased engagement in the classroom as a result.
4. Adopt a Flexible Mindset
Too often, people believe that ignoring someone’s race, gender or other characteristic is being inclusive. This idea can be harmful, as there are distinct differences between people that should be acknowledged and embraced. Understanding what makes each student unique can help them learn best and prevent them from feeling ashamed of themselves.
5. Provide Equitable Learning for All Students
Separating students based on perceived intelligence can make them feel better or worse than their classmates. When everyone does the same assignment and works together, students have equitable learning opportunities to succeed and feel confident in their abilities.
Teachers should emphasize needs-based support. When a student needs more resources or support to succeed, teachers can provide accommodations to help them fully participate. This could include extra tools, more detailed instructions or a quiet place to work.
6. Assess Teaching Materials
Take note of the teaching material in a curriculum and see where gaps in the knowledge or outdated information exist. Students learn better when they see themselves in the material, and narrow recounts of history or books narratives that center only on one group can harm all students.
Unlearning Unconscious Bias in Classrooms
Implicit bias can harm students and hinder their learning. Educators and administrators must identify their own biases and instances of bias around them to combat these issues before they negatively impact the students.